PLEASE NOTE: AT THIS TIME WE ONLY SHIP TO THE 48 STATES OF THE CONTINENTAL USA AND THE DISTRICT OF COLUMBIA. ANY ORDERS RECEIVED FOR SHIPMENTS TO OTHER DESTINATIONS, INCLUDING APO AND FPO, WILL BE CANCELLED.
History and Philosophy
Exemplary Enterprises and its first "child", Exemplary Exchange, both located in beautiful Charlotte, North Carolina, started in early 2006 as the newest endeavors of its owner, known to all who know him as "Mr. Bill."
After serving his hitch in US Army Aviation (the Best Above the Best), Mr. Bill amassed over thirty years of experience which includes application engineering and sales of all sorts of industrial, commercial, and consumer electrical and electronic gizmos, widgets and doohickeys, along with many years of hotel management. In all these areas, Mr. Bill has insisted on three common requirements. Those are "Exemplary" service, "Exemplary" product, and "Exemplary" value.
Mr. Bill says:
"Anybody can ship an order, and probably even get it right, in one or two days, at a pretty good price, and give pretty good service, MOST of the time. What makes the big difference is "Exemplary" service ALL of the time. Even more of a difference is when the inevitable glitch happens (usually the fault of the computer, of course) or the customer feels he was misled or did not get what he thought he was getting, or needs something out of the ordinary, the item arrived defective or damaged, or did not arrive at all. We could go on and on. What does the seller do about those things? It is especially in such circumstances that "Exemplary" service really shines. An "Exemplary" seller must be honest, forthright, truthful, and be willing to work hard to make things happen for the customer that will exceed their expectations. "Exemplary" means we set the example, the standard for everyone else to follow. We must live up to our name in every way; service, product and value."
We pledge to every customer that we will be "Exemplary" in every way, every day, with every order.
"Exemplary" Values on "Exemplary" Products
Exemplary Exchange never leaves low prices or best values on best products to chance. When you visit our web site, we want you to be confident that we will have already done the shopping for you. While we have no intention of showing fifty thousand different items (that makes us dizzy), we work constantly to evaluate and obtain only the best offerings from leading manufacturers and wholesalers. We take advantage of every discount and special purchase opportunity possible. Our goal is to bring you products that represent the best in value, technology, quality, functionality and innovation. We will be offering only the items we have selected to be the best products at the lowest prices, which means they will be the best values on the market.
Exemplary Exchange offers nationally recognized name brand products in unopened factory fresh packaging. Anything other than that will be plainly stated (open box, refurbished, etc.). We make every attempt to ensure that the products we sell are backed by comprehensive manufacturer warranties and technical support.* You can rest assured that no matter what you buy from Exemplary Exchange, it will be a great choice.
*CERTAIN PRODUCTS CANNOT BE WARRANTED. ADDITIONAL WARRANTIES MAY BE PURCHASED FOR SOME ITEMS. PLEASE SEE WARRANTY POLICIES FOR INDIVIDUAL ITEMS ON THEIR RESPECTIVE PAGES, AND CLICK HERE FOR GENERAL WARRANTY AND/OR RETURN POLICIES ON OUR SHIPPING & RETURNS PAGE.
While our focus will be on electronics, especially while revving up our new web site, we will also offer a variety of other interesting and "in demand" items, and possibly even some unusual ones as well. In any case, they will all be "Exemplary." Check back often for new items!
It is our goal to be your first choice on the Web for "Exemplary" service, "Exemplary" products, and "Exemplary" values.
Fast Delivery: Exemplary Exchange has the ability to ship from several strategically located warehouses. Your orders will be shipped from the warehouse that will provide the fastest delivery to you. Every effort will be made to ship orders within one business day. We will normally ship via UPS or USPS. Other methods of shipment are available (FEDEX, DHL, Etc.). All orders will be shipped to confirmed addresses only, with tracking numbers and signature required upon delivery (USPS Delivery Confirmation may be used for some Priority Mail shipments, when applicable). Please CLICK HERE for more details concerning shipping policies.
Privacy and Security: Your privacy and security are our first concern! All transmissions of your personal information, such as name, address, phone number, email address, etc. are transmitted via secure SSL connection. We do not retain any credit card information, we leave that to our credit card processors. We never share your personal information with anyone and do not send you email or other correspondence except that which is necessary to process your order. You may request news letters or other product information if you so desire. Please CLICK HERE for detailed information concerning our privacy and security policies.
If you need additional information concerning any of our items, policies or procedures, or you are in need of an item not shown on our web site, please feel free to CONTACT US. We will respond as soon as possible, usually within one business day.
If you have questions about an order you have placed with us, please CONTACT US with the details of your order and the nature of your concerns. We will respond as soon as possible, usually within one business day.
If you have problems with an item you have received from us, please CONTACT US within 48 hours of your receipt of the item, and CLICK HERE to take note of our general warranty and/or return policies. We will respond as soon as possible, usually within one business day.
If you have any sort of comments, suggestions, or other reasons you would like to communicate with us, please feel free to CONTACT US. We will respond as soon as possible, usually within one business day.
Of course, the word "Exchange" implies a two-way transaction. Furthermore, "Exemplary" sellers usually have "Exemplary" customers. In order for you to be "Exemplary" too, we ask that you please read, follow and comply with our terms, conditions, policies, etc. which you will find by clicking on the links below, or at the top and bottom of each and every page on our site.
Shipping & Returns
Privacy & Security
Terms & Conditions
Contact Exemplary Exchange
"A symphony is an "Exemplary" thing when all the musicians are on the same page, and none of the pages are upside down."
(We think Mr. Bill said that, we are not sure.)
Thank you again for visiting our web site and shopping with us. If there is anything you need in the way of product or information, or if you have any comments, suggestions, concerns, etc., please feel free to contact us at any time - please see the contact links above and below.