Tuesday July 23, 2019 About  |  Shipping & Returns  |  Privacy & Security  |  Terms & Conditions  |  FAQ  |  Contact   
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Privacy & Security

PLEASE NOTE: AT THIS TIME WE ONLY SHIP TO THE 48 STATES OF THE CONTINENTAL USA AND THE DISTRICT OF COLUMBIA. ANY ORDERS RECEIVED FOR SHIPMENTS TO OTHER DESTINATIONS, INCLUDING APO AND FPO, WILL BE CANCELLED.


Our Commitment To Privacy

Your privacy is extremely important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we have links to it available on every page of our Web site.


The Information We Collect

Exemplary Exchange never collects or stores personally identifying information from users of our site unless the user explicitly and intentionally enters it, or attempts to violate our security measures.

This notice applies to all information submitted and collected on the Exemplary Exchange Web site. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected from these pages are:

  • Name
  • Address
  • Email address
  • Phone number
  • Credit/Debit Card Information
  • IP address


The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. This includes acknowledgement, order processing, shipping, tracking, and confirmation of delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to track and confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our Web site if you would like to receive updates on our products and services. Information you submit on our Web site will not be used for this purpose unless you request it. Once requested, you may then opt-out at any time, after which your information will not be used for this purpose again.

We use non-identifying and aggregate information to better design our Web site and to share with suppliers and/or advertisers. For example, we may tell a supplier or an advertiser that X number of individuals visited a certain area on our Web site, but we would not disclose anything that could be used to identify those individuals.

As with most Web sites, all IP addresses accessing the site are recorded in an activity log. Our site may or may not collect and/or store your IP address for purposes other than the traffic log. IP addresses would normally only be used to estimate the number of users accessing the Web site from various geographic regions. Additional uses would be only as required to track or trace and locate anyone attempting to violate our security measures.

We use third party companies for order fulfillment and/or shipping and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

We may be required to disclose your personal information to third parties if necessary to comply with applicable laws, subpoenas or court orders.


Cookies

A cookie is a small data file that a Web site may save to your browser, which may then be stored on your hard drive. Our Web site uses cookies to simulate a continuous connection they let us "remember" information about your session, and allow you to move about different areas of our Web site without reintroducing yourself.

Our cookies do not collect any information about you or your computer. Our cookies do not harm your computer in any way. Their only purpose is to track your shopping cart as it travels from page to page around our Web site. If not deleted, our cookies will also allow you to leave our site and return later, with your shopping cart just the way you left it.

By enabling cookie support on your browser, security for communication between you and this site is strengthened. This greatly increases our certainty that it is, in fact, you making transactions on your own behalf. In addition, it also serves to prevent leakage of your private information.

You may choose to set your Web browser to not accept cookies. However, without enabling your cookies, you will not be able to create an account or log into your account, or make purchases from the Exemplary Exchange Web site.

We have taken this measure of security for your benefit, and apologize for any inconvenience it has caused.

Our Web site does not knowingly use or allow third party cookies, with the exceptions of the direct links we have to our payment processor, PayPal, Thawte SSL Security and eBay.com. Please see the privacy policies on their respective Web pages concerning their use of cookies.


Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Some of the safeguards our Web site uses to protect your information include, but are not limited to, the following:

  • When you send sensitive information to our Web site, it is secured by Thawte 256 bit SSL connection.
  • Our Web server is in a top secure data center.
  • We do not collect or store any payment (credit or debit card) data. To enter payment information, you are directed to the Web site of our card payment processor, PayPal. Your direct connection to PayPal is secured by VeriSign SSL connection. PayPal will collect and process your payment information in accordance with their industry standard setting privacy and security policies. (You do not have to have a PayPal account, but can use it if you do.) They will then place the funds in our account and advise us that payment has been made. You will be returned to our Web site to confirm that your order is complete and it is being processed.
  • Our Web site is scanned and tested periodically by a certified provider of Web site security services to ensure it is in compliance with maximum security standards.
  • Only authorized key employees have access to sensitive information.


How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain it by logging into your account. We use this procedure to better safeguard your information.

You can also correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.


How To Contact Us

Should you have other questions or concerns about your personally identifiable information and/or these privacy policies, please feel free to CONTACT US.



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